Frequently Asked Questions
Everything you need to know about your Cerwin-Vega audio experience.
What is the standard shipping time for audio equipment?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. generally takes 3-7 business days depending on your location.
Do Cerwin-Vega products come with a manufacturer warranty?
Yes, all new Cerwin-Vega products include a limited manufacturer warranty that covers defects in materials and workmanship. The duration varies by product category, typically ranging from 1 to 5 years.
What is your return policy for speakers and amplifiers?
We offer a 30-day return policy for items in their original packaging and condition. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products compatible with standard home theater receivers?
Our passive speakers are compatible with most standard home theater receivers that support 4-ohm or 8-ohm loads. Please check your specific model's impedance and power handling specifications.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.